🌍 Where we ship
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Worldwide to most countries.
🚚 Estimated delivery times
Although the delivery windows below are estimates, most orders are delivered earlier
- 🇺🇸 USA & 🇨🇦 Canada: 6-18 business days
- 🇪🇺 Europe & 🇬🇧 UK: 8-20 business days
- 🇦🇺 Australia & 🇳🇿 New Zealand: 8-20 business days
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🌎 Rest of World: 10-29 business days
🔍 Order tracking
- You’ll receive a shipping confirmation email with tracking once your order ships.
- 🕐 Tracking updates may take 3–7 business days to appear while in international transit.
📬 Delivery issues
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Marked delivered but not received:
1️⃣ Check with neighbors or household members.
2️⃣ Contact the carrier with your tracking number.
3️⃣ Email us for help - Lost in transit: We’ll work with the carrier on a claim. Refund/replacement depends on their investigation.
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Need help?
You can contact us anytime in just click Livechat button to chat with us and question!
🏠 Address accuracy
- Make sure your shipping address is complete & correct.
CS
(823) 323 8199
Mon–Fri, 9:00 AM – 5:00 PM (MST)
Email: support@vervellebeauty.com
Or supteamvervelle@gmail.com
AB T5J 0Y9
Physical address: 12 Aurora Crescent, Edmonton, Alberta, Canada.
